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Cookie Policy
Law on Information Society Services and Electronic Commerce (LSSI-CE)
Following the entry into force of the Law on Information Society Services and Electronic Commerce established by Royal Decree 12/2012, you are hereby informed of the use of cookies on the website and your express consent is required to browse the site.
What are cookies?
Cookies are downloaded files that store information about the actions carried out by users whilst browsing the website. The stored actions remind the website of your previous visits, such as: previously visited pages, usernames, passwords, etc.
Types of cookies?
- Technical cookies: These are essential for the user to navigate the website, as their functions include traffic control, data communication, session identification, etc.
- Analytical cookies: These store information about the user’s browsing activity on the website, such as pages visited and time spent on each page.
- Social cookies: These are used by social networks external to the website, such as Facebook, Twitter, Google, Pinterest, Instagram, etc.
- Advertising cookies: Used to manage banners and advertising spaces. These cookies also track the number of ad impressions or clicks and may be used to display similar adverts on the website or on other websites.
- Affiliate programme cookies: Cookies through which compensation is received for redirecting web traffic or for a sale on another website to which the user has previously been referred.
How do I disable cookies?
Browsers offer the option to disable and delete cookies in their settings. This allows users to manage the deletion and deactivation of cookies in their browser.
What types of cookies does this website use?
This website only uses technical cookies:
| Cookie name | Cookie owner | Cookie purpose | Cookie description | Duration |
|---|---|---|---|---|
| ASP.NET_SessionId | First-party | Technical: It is a security measure for controlling sessions in ASP.NET applications |
This cookie is created the first time a user accesses the Elinor website (an ASP.NET application) with session enabled. | Session. When the user closes the browser, session cookies are lost. |
| __zlcmid | Third-party | Technical | This cookie is used by the ZOPIM tool to enable live chat with customer support. | Session. When the user closes the browser, session cookies are lost. |
| _hjAbsoluteSessionInProgress | Third-party | Analytics | This cookie is used to record the first page visited during the user’s session. | 30 minutes |
| __hjSession{site_id} | Third-party | Analytics | A cookie containing the current session data. This means that subsequent requests within the session window will be attributed to the same Hotjar session. | 365 days |
| _hjFirstSeen | Third-party | Analytics | This cookie is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. Recording filters use it to identify new user sessions. | Session. When the user closes the browser, session cookies are lost. |
| _hjSessionUser{site_id} | Third-party | Analytics | This cookie is set when a user first arrives at a page with the Hotjar script. It is used to store the Hotjar user ID, which is unique to that site in the browser. This ensures that behaviour on subsequent visits to the same site will be attributed to the same user ID. | 365 days |
| _hjIncludedInPageviewSample | Third-party | Analytics | This cookie is set so that Hotjar knows whether that user is included in the data sample defined by the page view limit on their site. | 30 minutes |
| _gid | Third-party | Analytics | Set by Google Analytics. Used to distinguish users. | 1 day |
| _ga | Third-party | Analytics | Set by Google Analytics. Used to distinguish users. | 2 years |
| _gat_* | Third-party | Analytics | Used to speed up request rates. | 1 month |
How to manage cookies
Below is a list of links explaining how to manage cookies in different browsers:
- Chrome http://support.google.com/chrome/answer/95647?hl=es
- Explorer http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internetexplorer-9
- Firefox https://www.mozilla.org/es-ES/privacy/websites/#cookies
- Safari http://support.apple.com/kb/PH5042
- Opera http://help.opera.com/Linux/10.60/es-ES/cookies.html
If you cannot find your browser in the list above, please consult its manual or help section to manage the use of cookies whilst browsing this website.